T3 Terms and Conditions

SECTION 1 - SCOPE OF APPLICABILITY

1.1 - T3 Micro, Inc., 228 Main Street Suite 12, Venice, CA, 90291 (“our”, “us” or “we”) is manufacturing high-quality hair styling tools, like dryers, flat and curling irons or beauty showers (“Products”).

1.2 - So that European customers (”you”; together with us “Parties”) can also purchase our Products conveniently, we operate an online shop on our website http://t3micro.it (“Online Shop”) where you can find our Products (“Services”). However, we neither offer nor sell the Products offered in the Online Shop. Rather, you can use our Services to buy Products offered and sold in our Online Shop by a trader (“Trader”) directly to you. To be able to buy our Products from the Trader you can register for our Online Shop so that your order data is saved and you can order other Products later more quickly (“Registered User”). You can also order Products from the Trader without being a Registered User as guest user of the Online Shop.

1.3 - These terms of use (“Terms of Use”) merely govern the registration for our Online Shop and the use of our Online Shop as a Registered User. These Terms of Use do not govern the contractual relationship when you purchase a Product through our Online Shop from a Trader. Such a contractual relationship is subject to a separate agreement which you enter into directly with the Trader.

1.4 - You can access and print out the current Terms of Use during the whole registration process and at any other time on our website.

1.5 - You acknowledge the exclusive applicability of these Terms of Use as the contractual basis for the use of our Online Shop. Any conflicting general terms and conditions of you are excluded, even if we do not expressly object to them.

SECTION 2- CONCLUSION OF CONTRACT/ REGISTRATION

2.1 - We are your contract partner when using our Services. In order to use our Services you have to register in our Online Shop. If you buy Products in our Online Shop, it is not us, but the Trader who becomes your contractual partner.

2.2 - You make a binding offer for the use of our Services by entering all required information during the registration process and clicking on the “Create an Account"-button ("Offer"). This Offer does not incur any costs for you. Until you click the ”Create an Account"-button, you can cancel the registration at any time or change the information provided by editing your information within the account dashboard or contacting us at supporto_it@t3micro.com.

2.3 - The contract is concluded by sending a confirmation of receipt of your Offer to the e-mail address you provided to us as part of the registration process ("Conclusion of Contract") immediately after receipt of your offer. This order confirmation e-mail represents our acceptance of your Offer.

SECTION 3 - OUR SERVICE OBLIGATIONS; AVAILABILITY TO OUR ONLINE SHOP; UNAUTHORIZED USE

3.1 - Our Services Include:

3.1.1 - Providing the Online Shop’s possibilities of use after Conclusion of Contract, e.g. ability to store addresses or manage e-mail preferences.

3.1.2 - Providing information about the Products, delivery time and prices.

3.1.3 - Providing information after the conclusion of a sales contract with a Trader regarding the specific purchase and Product, e.g. shipment tracking, provision of complaint forms or reviewing the product, access to order status and order history, view of the withdrawal or return status of the Product, return or withdrawal history.

3.1.4 - Providing an opportunity for communication between you and the Trader.

3.1.5 - Possibility to post the Reviews (as described in Clause 7 hereunder).

3.2 - The minimal technical requirements necessary to use the Services are: computer with Windows or OSX, mobile phone with IOS, Android or Windows, internet browser such as Explorer, Edge, Chrome, Safari, or Firefox.

3.3 - We are not obliged to provide our Services at all time. In particular, we are not obliged to make the Online Shop accessible at any time. However, we endeavor to maintain the operation of the Online Shop as trouble-free as possible and to further develop it in accordance with the Registered User’s needs.

3.4 - We may limit the use of our Online Shop temporarily at our reasonably exercised discretion if this is necessary with regard to security, integrity or capacity limits of the Online Shop or to carry out technical measures at the Online Shop, e.g. maintenance work. We take your legitimate interests into account in particular through prior information which will be available on our Online Shop where the limitation of the use is reasonably predictable.

3.5 - As soon as we learn of an unauthorized use of your user account, we will block access by the unauthorized user (e.g. when you report us that your Account has been hacked or our systems detect a suspected behavior relating to your Account). We reserve the right to change your login data, especially your password, in case of an unauthorized use; we will promptly inform you thereof by sending an email to your registered email address.

SECTION 4 - REGISTERED USER'S OBLIGATIONS

4.1 - You are obliged to provide true and complete details in the Offer. You are obliged to notify us of any changes to these details promptly.

4.2 - The Registered User must keep its login data, especially its password, secret and protect them against unauthorized access by third parties. In the event of any suspicion of misuse of the login data by a third party, the Registered User must promptly notify us thereof.

4.3 - You may not send masses of messages with the same content via the online shop. Any spamming or similar harassing actions against Traders or third parties are prohibited.

SECTION 5 - SERVICES PROVIDED FREE OF CHARGE

The use of our Services is free of charge for you

SECTION 6 - LIMITATION OF LIABILITY

6.1 - Pursuant to statutory law, we are liable only for intent and gross negligence. Our liability for death or personal injury caused by our negligence or that of our employees and agents will not be limited or excluded.

SECTION 7 - REVIEWS

7.1 - We may enable you to leave product reviews for the Products in the Online Shop (“Review”). Reviews are intended to enable other users to get a meaningful picture of the Product. We do not pre-check the Review you submit before they are published.

7.2 - Reviews may only contain truthful information. Reviews must be in accordance with the law and may not violate the rights of third parties, in particular personal rights, trademark rights or copyrights, as well as data protection regulations.

7.3 - Any use of the review system contrary to the foregoing paragraphs is prohibited. In particular, Registered Users are prohibited from including in Reviews circumstances unrelated to the performance of the underlying contract or from using Reviews for any purpose other than the evaluation of the Product.

7.4 - If you abuse the rating system, we are entitled to remove the rating. This applies particularly if:

a) we are legally obliged to remove the Review, e.g. due to a court ruling;

b) the Review contains vulgar, obscene, racist, not youth-free or in the criminal sense insulting statements;

c) the Review contains personal data, e.g. name, address, telephone number and/or e-mail-address;

d) the Review contains inappropriate links or scripts, e.g. with harmful content;

e) the Review contains inappropriate advertising for third parties;

f) the Review contains irrelevant information not related to the product, e.g. customer service, shipping, or site usability issues.

SECTION 8 - CHANGES TO THESE TERMS TERMS OF USE

8.1 - We may amend these conditions insofar as this is necessary to adapt to developments which were not foreseeable at the time of conclusion of the contract and which we have not caused or cannot influence and the non-consideration of which would not insignificantly disturb the balance of the contractual relationship and insofar as essential provisions of the contractual relationship are not affected by this. Essential provisions are those concerning the type and scope of the contractually agreed services and the term including the provisions on termination.

8.2 - Furthermore, these Terms of Use may be adjusted insofar as this is necessary to eliminate not insignificant difficulties in the execution of the contract due to regulatory loopholes arising after conclusion of the contract. This may be the case, in particular, if the case law on the validity of provisions of these Terms of Use changes, if one or more provisions of these Terms of Use are declared invalid by the case law or if a change in law leads to the invalidity of one or more provisions of these Terms of Use.

8.3 - We may change the contractually agreed Services if and to the extent that this is necessary for good reason not foreseeable at the time of Conclusion of Contract and this change does not shift the relationship between performance and counter-performance to the disadvantage of you, so that the change is reasonable for you. A good reason exists We shall notify the customer in text form of any changes to these terms and conditions or to the services at least eight weeks before they are scheduled to take effect, if new technical developments necessitate a change in performance, since we can no longer render the Services in the previous contractually agreed form or if new or amended statutory or other sovereign requirements require a change in performance.

8.4 - We will notify you in text form (e.g. by e-mail or letter) of any changes to these Terms of Use or to the Services at least eight weeks before they are scheduled to take effect.

8.5 - In the event of changes which are not exclusively in your favour, you are entitled to terminate the contract in text form (e.g. by letter or e-mail) without observing a period of notice at the time the changes take effect.

8.6 - Changes to these Terms of Use or to the Services are deemed to have been approved if you do not object to them until they take effect. In the notification of amendment, we point out in particular the beginning of the aforementioned period, the significance and the consequences of your non-objection.

SECTION 9 - TERM AND TERMINATION

9.1 - The contract based on these Terms of Use is made for an unlimited term. It begins to run from the date of the Conclusion of Contract.

9.2 - You may terminate this agreement at any time.

9.3 - We may terminate this agreement upon three months' notice to the end of any month.

9.4 - The Parties have the right to terminate this contract for good cause. Good cause for us includes in particular:


a) ongoing operational disruptions due to force majeure lying outside our control, such as natural catastrophes, fire or breakdown of networks through no fault of us.

b) significant breaches of the obligations under Clause 7 in the Review of the Products.

c) you breach your obligations underClause 4 repeatedly and despite previous warning.

9.5 - Text form (e.g. by e-mail or letter) is sufficient to declare the termination in due form. You may also terminate the agreement simply by deleting Your Account.

SECTION 10 - MISCELLANEOUS

10.1 - The contractual language is English.

10.2 - Should specific provisions of this contract wholly or partially violate mandatory law or be void or ineffective for other reasons, the remaining provisions remain unaffected.

10.3 - The European Commission provides an online dispute resolution platform, which you can reach at https://ec.europa.eu/odr

We are not obliged or willing to participate in a dispute settlement procedure before a consumer arbitration body.

10.4 If you do not have a general place of jurisdiction in Italy or in another EU member state, or if you are a merchant, or if you have moved your permanent place of residence abroad after these Terms of Use have become effective, or if your place of residence or habitual residence is not known at the time the action is filed, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office. If you are a consumer, any dispute arising out of these Terms of Use shall exclusively be submitted to the Court of the place where the consumer is resident or has his domicile of choice.

Last updated: 28.11.2018

T3 Micro, Inc. (“T3 Micro”) Customer Privacy Policy

T3 Micro’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by T3 Micro anytime you interact with T3 Micro, such as when you visit our website www.t3micro.com, purchase T3 Micro products and/or services, or you contact our sales or support associates. Please take a moment to read the following to learn more about our information collection and use practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose such information, and how we safeguard your personal information. Your privacy is a priority at T3 Micro, and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

If you do not want T3 Micro to keep you up to date with T3 Micro news and the latest information on products and services, please click the appropriate box when you register or buy products from T3 Micro, Inc. or opt out at anytime by clicking the Unsubscribe link in the footer of T3 Micro email communications.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

  • We may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, registering your products, or purchasing a product.
  • When you interact with T3 Micro, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the T3 Micro products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
  • We also collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
  • We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve T3 Micro’s products.
When we disclose your information

T3 Micro takes your privacy very seriously. T3 Micro does not sell or rent your contact information to other marketers.

How we protect your personal information

T3 Micro takes precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The T3 Micro Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the T3 Micro Online Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. We suggest that you change your passwords often using a combination of letters and numbers.

Cookies and other technologies

As is standard practice on many corporate and ecommerce websites, T3 Micro’s website uses cookies and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. We also use cookies to customize your experience to provide greater convenience each time you interact with us.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, administer the website, track users’ movements around the website and gather demographic information about our user base as a whole. T3 Micro will not use the information collected to market directly to any person.

Our companywide commitment to your privacy

To make sure your personal information is secure, we communicate these guidelines to T3 Micro employees and strictly enforce privacy safeguards within the company.

FOR RESIDENTS OF CALIFORNIA ONLY

Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of customers' personal information with third-parties. These businesses are required to accept such requests from customers but are only required to honor one request per calendar year. In each instance, businesses have thirty (30) days to respond to each inquiry. Each inquiring customer is entitled to receive an explanation of the categories of customer information shared and the names and addresses of the third-party businesses. In limited circumstances, customers' failure to submit requests in the manner specified will not require a response from the business.

If you are a resident of California and a current T3 Micro customer, you may be eligible to request such information from T3 Micro by sending an email correspondence noting your name, address, and email address to Customer Service (add hyperlink). Further, you must also include a request that T3 Micro provide such information to you using the following or similar text in your correspondence.

"I request that T3 Micro provide its third-party information sharing disclosures required by Section 1798.83 of the California Civil Code."

This same request may be made by regular mail by sending a written communication containing the information above to:

T3 Micro, Inc.,
228 Main Street, Suite 12
Venice, CA 90278

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By creating an account and continuing to use this website, you agree to be bound by the following Terms & Conditions. These Terms & Conditions affect your rights – please read the same carefully to confirm your acceptance of the same.